• Home
  • Refund and Returns Policy

Refund and Returns Policy

images images

Refund and Return Policy

Last Updated: June 2024

At BestIPTVSub.com, we strive to provide the best IPTV service to our customers. We understand that sometimes things may not go as planned. This refund and return policy outlines the terms and conditions under which we offer refunds and returns for our IPTV subscriptions.

1. Satisfaction Guarantee

We offer a 7-day satisfaction guarantee on all our IPTV subscriptions. If you are not completely satisfied with our service, you may request a refund within 7 days of your purchase.

2. Refund Eligibility

To be eligible for a refund, the following conditions must be met:

  • You must request the refund within 7 days of the purchase date.
  • You must provide a valid reason for the refund request.
  • The subscription must not have been used excessively or abused.

3. How to Request a Refund

To request a refund, please follow these steps:

  1. Contact our customer support team at support@bestiptvsub.com.
  2. Provide your order number and the reason for your refund request.
  3. Our support team will review your request and respond within 48 hours.

4. Refund Processing

Once your refund request is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.

5. Partial Refunds

In certain situations, only partial refunds may be granted (if applicable). These situations include, but are not limited to:

  • Service was used for a significant portion of the subscription period.
  • Excessive use or abuse of the service.

6. Non-Refundable Items

The following items are non-refundable:

  • One-time setup fees
  • Promotional or discounted subscriptions

7. Changes to This Policy

We reserve the right to modify this refund and return policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about our refund and return practices.

8. Contact Us

If you have any questions about our refund and return policy, please contact us:

Email: support@bestiptvsub.com

Address: 1234 Main Street, Anytown, USA